Dint and Margie Rice,
Riverhead Point
Margie and I were desperate when we approached Generation Homes. We had committed to a land and house package from plan and the subdivision was taking years longer to develop than had been advertised.
In the meantime, I had retired, and we were paying exorbitant rent each week. Not usually risk-takers, we visited the Generation show home and were so impressed by the ‘no pressure’ approach and genuine concern of Peter, Hamish and the team that we signed up the next day, BEFORE we had extricated ourselves from the other deal.
The only stresses during the build were about on-selling the other package. The build itself was magic. We were given a timetable locking down when each step in the build would take place and were even given, at the outset, our move-in date. If they were late with anything, it was by a few days only and they soon made up for it. By and large, they adhered to their schedule as closely as a Swiss train would adhere to its and we moved in on the date they had stipulated during one of our earliest meetings.
Virtually without exception, our neighbours, all of whom have had houses built by Generation, feel the same way as we do and keep extolling their praises. This especially when we all witness delays with some of the other building companies in the area, up to five months in some cases!
We have had guests who are knowledgeable about building and carpentry and they have offered unsolicited comments on the good quality of the finishes in the home. If there have been any minor flaws, the folk from Generation have come back promptly to check up and have the problem sorted. In fact, one of the things we have so valued is the friendliness – the waves, the toots, the ‘how are yers’ from the Generation staff. It has contributed to our feeling part of this great Riverhead community.
Our risk certainly paid off and we are extremely happy in the Riverhead community and in the retirement home we dreamed of having. We keep saying thank you that there were such delays with the other subdivision. We honestly don’t think we could have had a better experience than we had with Generation Homes.
